Fueling the anger....

As I write this, I have been letting the phone ring to Future shop for over 5 minutes and they still haven't picked up. I know they're open!!! So the anger is that we got a dishwasher last month....they gave us the wrong one. It took them over a week to get us a new one. That one was plugged in, installed and.........drum roll.....doesn't freakin work!!! So I had to wash all my dishes by hand...YES, BY HAND!!! The horror of it all! So, still waiting for them to pick up the phone. But that's ok, now I'm REALLY mad and they will get an earful from me!